Help us to help
Our work often takes place at unexpected moments and places where we are dealing with traffic, bystanders and personal situations at home. In order to carry out our work properly, we need your help. You can read all about it.
Civilian assistance
The civilian is often first on the scene. If he or she can start resuscitation, the chance of survival is greater.
When you make a 112 emergency call
Follow the instructions of the emergency medical dispatcher and make sure that the ambulance knows where it should be.
On the road
Make space for the ambulance but always pay attention to your own and to others’ safety
Identifying your exact location
Sometimes it is difficult to indicate exactly where you are. The alarm centre can determine your location.
Free access for ambulances
Have your gate or barrier open automatically for ambulances.